Instructions for Telemedicine Services



Please note that Telemedicine Services are currently offered only to patients previously assessed at SAN-KER.


  1. Email address and mobile phone number.
  2. Smartphone (Android/iOS) or a computer with a microphone and camera

Steps for Registration:

  1. Fill in the form at the Registration page
  2. Complete the payment at this link . Please follow these instructions for making the payment.
  3. Once the form and the payment are verified, we will send you an email with the confirmation and the link for the appointment.
  4. Further instructions on how to log on will be detailed in the confirmation email.
  5. After the consultation, the prescription can be collected from SAN-KER pharmacy directly.

Steps for Payment:

  1. Please click this link to go to the SBI Collect page for online payment.
  2. Please tick the check box at the page after reading the terms and conditions and click “Proceed”.
  3. Choose “Meghalaya” from the first drop down menu.
  4. Choose “Charitable Institutions” from the second drop down menu and then click “Go”.
  5. Select “SAN-KER” from the list of Institutions and then click “Submit”.
  6. Select “Registration Fee for Telemedicine” from the menu for Payment Category and fill in the details.
  7. Please re-enter the Name, Date of birth & Mobile number to re-print your e-receipt. and then click “Submit”.
  8. Verify the details on the next screen and click on “Confirm”.
  9. Select the appropriate mode of payment at the payment gateway and complete the payment.